CA750P Firmware (Historical Versions)


Release Date: 5/10/17

Avizia is pleased to announce the newest addition to the CA750 series Telehealth family, the CA750P.

The CA750P is powered by Polycom’s RealPresence Group 310 codec and supports similar functions and features as the other systems in the CA750 series. For more information on the CA750P, please refer to the CA750P Installation and User Guide


Instructions (PDF Download) (Video) | Firmware: Upgrade File 1Upgrade File 2 | Release Notes (PDF Download)

New Features, Improvements

  • Static PIP Selfview.
    - During a call, press the Selfview Key for 5 seconds on the console to enable static PIP Selfview.
    - PIP is displayed at the lower right hand corner.
    - Press Selfview Key to move the PIP position and layout.
  • Added support for Far End Camera Control (FECC).
    - Select camera control from the menu to enable near end camera control.
    - Press the Check button on the console or the Select key from the remote control to enable FECC.
    - Press the Check button on the console or the Select key from the remote control to switch back to
    near end camera control.
  • General API control improvements.


warning-yellow-attention-exclamation-mark.png NOTE: It is not recommended to upgrade the Polycom codec software without verifying that this has been approved for correct operation for the CA750P system.

Check software verification at

NOTE: The CA750P firmware and Polycom RealPresence Group software are two different software files and are loaded differently.

Please refer to the Avizia web site for the Avizia CA750P Installation and User Guide, and Firmware Upgrade Instructions on the CA750.

For information on the Polycom RealPresence Group codec software please refer to the Polycom release notes.

Fixed Issues

  • N/A

Known Issues

  • The PC Mode or AUX button LED may stay on when not in use.
  • Static PIP Selfview is disabled when moved through the position and layout.
  • The Disconnect key from the remote is not received from the back IR’s on the console.
  • Single Monitor System – Video Mode button LED does not flash when PC mode is selected during a call.
  • CA750P Single Monitor with PC Cabinet – When attempting to preview the PC (by pressing Workstation_Mode.png [Workstation Mode]) while in a call, far-end video is not displayed. Polycom does not support preview of content before sharing.
  • A Blue screen may appear when changing video sources.
  • The IP address fails to be released / renewed with Polycom software version 6.0.1 and 6.1.0 when the CA750P switches between wired and wireless networks. 

Firmware Upgrade Process

  • Please refer to the CA750 Firmware Upgrade Instructions article and video. 
  • There are two components which need to be upgraded. This is reflected in the “CA750 version” section.
    • The PW338_FW_V_V2.06.bin will update the first number
      • “CA750 version: 2.06 / 2.06”
    • The TM4C_FW_V_V2.06.bin will update the second number
      • “CA750 version: 2.06 / 2.06
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request