Release Notes: Amwell Hospital (6/15/2023)

Deployment Date:  Thursday, June 15, 2023
Deployment Window:  9PM – 12AM ET



Ability for Provider to change video and audio sources in a call

We have included functionality for a Provider to switch their camera and microphone sources during a call. To access this new feature, when a Provider selects the "More" button during a call, they will now see the following additional options:

  • Change Camera
  • Change Mic

To use the feature, they will select the "Change Camera" or "Change Mic" option and choose from the list of connected devices available to select and use.


Touchpoint Tablet: Amended Security Configuration (Settings PIN) language

We have added clarifying language for Touchpoint Tablet Security Configuration:

“The security configuration allows you to set a required PIN for the device at its local end when logging out of Touchpoint Tablet.”

Previously, the language seemed to indicate that setting a PIN was a requirement to access some app functionality, however, the PIN is only an optional device setting when logging out of that device.


NOTICE: Upcoming Analytics Server Maintenance

WHAT: Analytics Server Maintenance

WHEN: Tuesday, June 20, 9p-12a

No downtime is expected. 


Issues resolved

We have addressed a number of bugs, including but not limited to:

  • Resolved issue where Test Connection is taking a long time to open.
  • Addressed the Facilities drop-down not resetting in a particular scenario
  • Fixed the "Quick Connect" panel's unchanging endpoint status description when switching to a different facility.
  • Resolved issue where the default role/group is not setting for newly created user if auto-request user request is checked and new user gets invite after signing up. 


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