Release Note: Amwell C250, C500, TV Kit 100 (web v1.23.0)

 Target Deployment Date:

 Tuesday, September 26, 2023

 Deployment Window:

 9-10PM ET

 Device update required?

 No user action is required.


NOTE: As we continue developing parity and new functionality on the Converge platform, we will make note of our carepoint device updates for both the Hospital and Converge platforms. The Hospital-specific updates will continue to be presented as usual, while any Converge-specific updates will be indicated under "CONVERGE PLATFORM UPDATES."

Please speak with your Amwell representative to learn more about Converge.


Issues Resolved

  • Resolved intermittent issue with PTZ Privacy wake behavior. The external PTZ camera should now return to the privacy position as expected.
  • Addressed issues with TV Kit 100 memory usage. There is now improved memory use and allocation in TV Kit 100.

How To: Update the App or OS version on your C250, C500, TV Kit 100

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