CA750 Firmware Upgrade Instructions

Parts List

  • USB Flash Drive (1GB or larger, formatted in FAT or FAT32)

Tool List

  • None

Step by Step Instructions

  1. Download and save the Firmware files onto the USB Drive
    1. Download the appropriate Firmware files based on the type of Codec you are using
      1. Cisco based
      2. Vidyo based
    2. Place the downloaded files onto the root of the USB Flash Drive
  2. Verify the current version of Firmware
    1. Press and hold both the HOME  and AUX buttons on the console for approximately three seconds to display System Information.
    2. The following information will be displayed: 
         
                        Cisco 750 (CA750C)                                                      Vidyo 750 (CA750V)
  3. Upgrade the firmware on the cart
    1. Insert the USB drive into the USB port on the left side of the system console and wait 5‐10 seconds for an update prompt.
    2. The system will display a message window requesting to update the firmware. Use the Directional pad to select Yes.
    3. The console will power off, then back on to update firmware. This will happen twice, as there are two firmware files being applied.
      1. The 1st upgrade will take about 3 minutes.
      2. The 2nd upgrade will take about 10 minutes.
      3. NOTE: Press the power button on right side of the system console if the cart does not power back on after 1 minute.
    4. Upon the second reboot, a message reading: “Updated Successfully” will appear briefly if the update completed.
  4. Verify the updated version of Firmware
    1. Press and hold both the HOME and AUX buttons on the console for approximately three seconds to display System Information.
    2. The following information will be displayed:
         
                        Cisco 750 (CA750C)                                                                  Vidyo 750 (CA750V)
    3. Confirm that updated version of the Firmware. 
  5. Remove the USB drive from the cart
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