What you should know before getting your CA750

 

In preparation of receiving your cart and helping to make setup in your environment as simple as possible, please review the considerations below.  More information can be found on our website at www.avizia.com/support.

 

Category

Consideration

Details

Network

Wireless frequency compatibility

CA300 internal wireless module is only compatible with the 2.4Ghz frequency. 

The CA310 optional wireless modules are compatible with both 2.4 and 5Ghz frequencies.

The CA750 internal wireless module is compatible with both 2.4 and 5Ghz frequencies.

Network

Wireless connectivity outside of North America

The CA300 internal wireless module is only available in North America. 

The CA310 optional wireless module supports international wireless configurations.

The CA750 wireless module supports international wireless configurations.

Network

Wireless Modes

The CA300/CA750’s internal wireless uses Multi-Client Mode connectivity so that it can share one wireless connection with several devices.  If you have Cisco network gear, you will need to enable “passive client mode” so the CA300 can connect to your network.  For other types of network gear, please see the respective manufacturer’s documentation on how to allow wireless bridges on your network.

The CA310 (optional wireless) and CA750 wireless modules also support an additional wireless configuration:  Single Client Mode. This creates a 1-to-1 connection between the wireless network and the codec.  When selecting the Single Client mode, please note that this will disable the Ethernet cable found in the PC cabinet.

Network

Wireless certificates

The CA310 optional wireless module supports wireless certificates. See http://avizia.com/ca310support for instructions.

CA300 and CA750 do not support wireless certificates with the internal WAP. If you wish to utilize a user provided WAP, contact your Avizia representative.

Network

802.11r wireless standard

Not supported with internal or optional WAP. If you wish to utilize a user provided WAP, contact your Avizia representative.

Network

Wired port level security

The CA300, CA310, and CA750 include a wired network switch which allows the device to share its network connection with several devices.  If your wired network has port level security, please add the devices’ MAC addresses to the security table so that it can successfully connect to the network.  The MAC addresses can be found on the product label on the back of the unit by the base.

Video infrastructure

Networks with Cisco Unified Communications Manager (CUCM)

If you plan to manage the cart’s Cisco codec using Cisco Unified Communications Manager (CUCM), or Telepresence Management Suite (TMS), please ensure that the template used for the cart’s Cisco codec has the Serial Port Login Required setting as disabled.

If you do NOT plan on using CUCM or TMS to manage the cart’s Cisco codec, please ensure that the cart’s TFTP setting (specifically the DHCP RequestTFTPServerAddress in the network settings) is disabled. This can be done by powering up the cart before connecting it to a network and using the IR remote or controls on the console to navigate to the TFTP setting in the Advanced menu of the codec.

If you do NOT plan on using CUCM to manage the cart’s Cisco codec AND the CUCM has a voice LAN, please disable the VLAN setting on the cart’s Cisco codec by logging in to the codec’s IP interface.

Note: Please refer to CUCM, TMS, or Cisco SX20 documentation for more information on the above configurations.

Factory Default

DHCP enabled

When the CA300 is factory defaulted, its internal network module will become a DHCP server. Please ensure you follow the network setup instructions posted on our support portal at www.avizia.com/support in the CA300 section before connecting the CA300 to a wired network.

The CA310 and CA750 do not exhibit this behavior.

Cabling

Console connections

Please use extreme care with the cables connected to the back of the console when opening the back panel above the work surface so as not to damage the connectors.

 

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