Release Note: Amwell Hospital (10/1/2024)

Amwell Hospital Release Note (24-1001)

 Deployment Date:  Tuesday, October 1st, 2024
 Deployment window:  9PM - 12AM ET

 

Maintenance Release

  • This is a maintenance release with only minor UI updates and bug fixes.
  • Changes will not impact or disrupt your current workflows, and no user action is needed.
  • If you have a current ticket open and pending a “fix” or update you will receive more information via your support ticket.

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Important Notification

 

On Wednesday, October 9 from 1 a.m. to 5 a.m. ET, Amwell will conduct scheduled maintenance on the Hospital and Converge Carepoint Calling platforms which will cause multiple 60-90 second periods of downtime during the 4-hour maintenance window. 

How does this affect you?

The Hospital and Converge Carepoint Calling platforms will be available during this maintenance window, however we’re asking you to please approach this as 4 hours of potential downtime and be prepared with any downtime procedures and protocols your organization may use.

What can you expect from 1 a.m. to 5 a.m. on Wednesday, October 9 – 

  • Calls already connected or in progress will remain connected.  
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