|Mobile App||Version/Platform||Submit to App Stores|
|AW Touchpoint||v10.22 for iOS/Android||Monday, March 25, 2019|
The following release notes are for version 10.22 of the American Well Touchpoint for iOS and Android supported devices.
Apps for iOS and Android will be submitted for review on Monday, March 25, 2019. We will send a followup note when the apps are approved for their respective app stores and are available to download to your mobile device.
American Well Touchpoint
✓ Enhanced messages management
- remove messages for me
- delete messages from all thread participants
- hide conversations
American Well Touchpoint mobile app
Enhanced messages management
We have provided you with options to help manage your messages inbox and messages in your threads.
NOTE: All messages are captured in the Messages Utilization Report even if messages are deleted.
Within a message thread long press on a specific message and select 'Remove for me' to remove the message from YOUR VIEW ONLY. You will not be able to recover the message once you remove it. A warning prompt and an opportunity to confirm or cancel your action will be provided.
Within a message thread long press on a specific message and select 'Delete' to permanently delete the message FOR ALL USERS. You will receive a warning prompt and an opportunity to confirm or cancel your action.
HIDE MESSAGE CONVERSATIONS
Whether in a one-to-one or group message conversation, select the i (information icon) and "Hide Conversation" to clean up your inbox. You will not be able to retrieve a thread that you hide unless the other participant in your one-to-one message, or one of the participants in the group message messages you via that thread.