The following release note is for the American Well 210 application v18.104.22.168 update that was released on Monday, May 6, 2019. The release is now available if you wish to update your American Well c210 Telemedicine Cart.
To update your device, open Settings > Updates and click on the green Update button.
This release includes the following features:
- Network Connectivity Bug Fix
The American Well Technical Team has resolved an issue where a c210 cart would disconnect from fleet monitoring and lose the ability to receive calls after a network change such as moving from wired to wireless. Additionally some customer reported this issue after roaming APs.