Release Notes: Amwell Hospital (7/1/2020)

 Deployment date:  Wednesday, July 1, 2020
 Deployment window:  3–6 PM ET

 

NOTABLE FEATURES IN THIS RELEASE:

  • Added ability to easily cancel a case during the initial case creation process
  • Added "ED Arrival" and "TLKW" fields when creating a case for the Telestroke workflow
  • Added ability to hide SIP and Endpoints in "Add Participant" and "Connect Module"
  • Added "Trouble accessing camera or microphone" message

NOTE: You can view notable Amwell Hospital updates (e.g. bugfixes, hotfixes, etc.) on the Amwell Hospital Web & Mobile Updates page. This page will require a one-time registration and login if you have not already registered for this site.
 


Added ability to easily cancel a case during the initial case creation process

You now have the ability to cancel your case creation process should you decide that you do not need to create the case anymore.  You will see the "Cancel" option at the bottom right corner of the "Confirm new case and Submit" screen.

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Added "ED Arrival" and "TLKW" fields when creating a case for the Telestroke workflow

In order to quickly capture the stroke patient's "ED Arrival" time and "TLKW" (Time Last Known Well), we have added those fields to the case creation workflow and intake process, rather than after the case has been created and entered on the patient's "Case Details" page. These fields will only be present at case creation if you have the "Stroke Intake" form enabled.

Screen_Shot_2020-06-29_at_5.24.32_PM.png

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Added ability to hide SIP and Endpoints in "Add Participant" and "Connect Module"

For customers who are focused on simple video only, we have added the ability to hide the "Call SIP" and "Call Endpoint" options from the "Add Participants" dialog box and the "Virtual Connect Room." These additional call options may provide confusion and/or additional training for those that do not have any integration with endpoints.

Please speak with your Amwell Implementation Team for further details on enabling this feature.

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Added "Trouble accessing camera or microphone" message

We have added a message to help assist users/patients who may have incorrectly set up their computer's audio or video settings. 

Video_and_Camera_Error_v2.png

 


 

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