Wednesday, January 20, 2021
|Deployment window:||9PM – 12AM ET|
NOTABLE FEATURES IN THIS RELEASE:
- Added support for Static IP
- Behind-the-scene improvements and updates
Please review the instructions for updating at the bottom of this page to know whether you will have to manually download and install the update, or if you are set up to automatically download and install the updates.
Added support for Static IP
We have added support for configuring your systems with a static IP in addition to utilizing DHCP. You will be able to select and set a static IP during First Time Setup and on the Connectivity tab under Settings.
IP Address (required)
Valid values are 1-32
DNS 1 (optional, pre-populated with 220.127.116.11)
DNS 2 (optional, pre-populated with 18.104.22.168)
DNS 3 (optional)
NOTE: IPv6 is not supported at this time.
Behind-the-scene improvements and updates
Much of the C250 enhancements were behind-the-scene improvements for future compatibility with video technology, as well as upcoming features and interoperability with other Amwell Hospital products. Additionally, there were a number of features included for the up and coming release of the Amwell C500 Telemedicine Cart.
Updating your C250
All updates on the C250 are managed remotely through the Amwell Fleet Monitoring portal. Updates can either be applied automatically, or you can choose to manually trigger updates on a per-device basis.
If your device's settings are set to 'Simple' (default) or 'Advanced - Auto-Reboot', then one or both of these items will download the update(s) automatically when it detects the availability of a new version of the application and/or OS. The 'Simple' setting will download the OS update file only and will wait for a manual reboot to install the OS update. 'Advance - Auto-Reboot' will download the OS update and initiate a reboot to automatically install the OS update.
If the device's settings are set to 'Advanced - Manual', then please review the following instructions to manually update your device.
Refer to the C250 Configuration and User Guide for more information on 'Remote Device Management' for each of the system update options.
VERIFY OS AND APP VERSIONS
In the Fleet Monitoring Dashboard, select the endpoint device to be updated and you can find the Application Version and OS Version under 'Device Info'.
MANUALLY UPDATING THE C250 APP AND OS
To update your C250 to the latest versions of the app and/or OS, navigate to the 'Commands' tab for your selected endpoint device and choose 'Push App Update' or 'Push OS Update.'
You must update each item one at a time.
NOTE: The OS update will require a system reboot.