Release Note: Amwell C500 and TV Kit 100 (25-0408)

 Target Deployment Date:

 Tuesday, April 8, 2025

 Deployment Window:

 9-12 PM ET

 Device update required?

 No user action is required.

 

We’re updating Amwell Devices on Tuesday, April 8th, 2025, between 9PM and 12AM ET. This release is a maintenance release only with minor UI updates and bug fixes. 

Changes will not impact or disrupt your current workflow, and no user action is needed. If you have a current ticket open and pending a "fix" or update, you will receive more information via your support ticket. 

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Bug Fixes

  • Adding retry mechanism to find all media devices connected to an Amwell Carepoint device before sending back an empty response.
  • Adding retry attempts to locate Axis IP Camera before sending camera disconnected flag when TV Kit 100 comes online to ensure it is recognized as being connected, and a Camera Disconnected alert is not sent from Fleet-Web or Enterprise.
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