Release Notes: Amwell Touchpoint mobile app v21.10

Mobile App Version/Platform Submit to App Stores
AW Touchpoint
(w/ Touchpoint Tablet)
v21.10 for iOS/Android Monday, October 18, 2021

 

NOTABLE FEATURES/CHANGES:

  • Improved Date navigation on the On Call page
  • New design and layout improvements for:
    • Messages 
    • Message Information 
    • Chat Invite 
    • Intake Form 
    • My Cases 
  • Bug Fix
  • Known Issues

NOTE: You can view any maintenance and minor Touchpoint app update releases (e.g. v20.04.01) on the Amwell Hospital Web & Mobile Updates page.


 

Improved Date navigation on the On Call page  

We have adjusted the way users are able to navigate the On Call calendar dates:

Improved_On_Call_page_Date_navigation_BW-26483.png

__________________

New design and layout improvements  

We have made performance and visual design improvements to the following app pages which unify the look and feel across the Amwell Hospital platform:

  • MESSAGES
    Messages_BW-26564.png

  • MESSAGE INFORMATION
    Message_Information_BW-26480_1.png
    Message_Information_BW-26480_2.png
    Message_Information_BW-26480_3.png

  • CHAT INVITE
    Chat_Invite_BW-2648..png

  • INTAKE FORM
    Intake_Form_BW-26552.png

  • MY CASES
    My_Cases_TP-337_1.png
    My_Cases_TP-337_2.png
    My_Cases_TP-337_3.png

__________________

Bug Fix

We have addressed a number of bugs, including:

  • Resolved issue where auto hang-up was not working on the c750 device when a call was made from Touchpoint on iOS

__________________

Known Issues

  • Auto hang-up is not working on the c750 device when a call is made from Touchpoint on Android
  • Some users are unable to join a call when using CANTO
  • Autoanswer for Touchpoint Tablet on iOS not recognized due to an Apple update
  • Some users experience Touchpoint disconnecting all participants in a 3-participant call when one web participant hangs up
  • Calls to c250/c500 show a blurry and delayed view when sharing through a Horus (Android); this is fixed on iOS

 


 

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