Release Notes: Amwell Hospital (4/25/2022)

Deployment Date:  Monday, April 25, 2022
Deployment Window:  9PM – 12AM ET



  • Fleet Metrics Extract: New "Device Alias" column to Device Information Tab
  • Bug fixes 

NOTE: You can view the Amwell Hospital Web, Mobile, & Device Updates page for a list of updates made across the Hospital platform (including known issues, bugfixes, hotfixes, etc.).
 You can also get a glimpse of notable new features and updates that are Coming Soon in the upcoming weeks and months. Both of these pages will require a one-time registration and login if you have not already registered for this site.



Fleet Metrics Extract: New "Device Alias" column to Device Information Tab

A new column for "Device Alias" has been added to the Fleet Metrics Extract report on the device information tab.

For Enterprise users assigning device aliases to create an internal "alias" for a device name used by EMR, the "Device Alias" column will be situated between the "Device Name" and "Device Description" columns. If there is no value for the "Alias" field in Enterprise, the "Device Alias" column will be visible but empty.



We have addressed a number of bugs, including but not limited to:

  • Resolved issue where some users were not able to add phone participants to the correct room
  • Fixed issue where some users were hearing provider audio sounding like a "chipmunk"
  • Addressed minor UI anomalies and alignment issues
  • Resolved bugs pertaining to the Touchpoint banner enablement in Enterprise
  • Fixed issue with device name not appearing on provider's screen when connected with 750 and 760 carts
  • Corrected Fleet Command history showing the confirmed change for Configure OS and App Upgrade behavior oppositely
  • Resolved an error occurring when attempting to save changes after a user edits an existing shift


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