Hotfix: Amwell C250, C500, TV Kit 100

 Deployment date:

 Thursday, June 23, 2022

 Deployment window:

 9-10PM ET


We will be releasing a hotfix update for the C250, C500, and TV Kit 100 Carepoints on Thursday, June 23, 2022 at 9PM ET.

NOTE: There is no installation update required for your Amwell Carepoints.


Issues resolved

  • Incorrect battery status now displays correctly on devices 
    The fix now correctly displays the battery percentage and charging status to cart users.
  • Some config changes no longer require Carepoint reboot before going into effect
    The user can now apply the changes on the screensaver, PIN, display sleep, and case creation settings without rebooting the Carepoint.
  • Canceling a case from the cart now reverts to home screen correctly
    After canceling a case, the home screen now loads the service lines correctly.
  • Ensure incoming calls display appropriately on carts
    This fix ensures assets are pre-loaded onto carts so that the initial call is successful.


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