|Deployment Date:||Tuesday, Aug 30, 2022|
|Deployment Window:||9PM – 12AM ET|
NOTABLE ADDITION and RESOLUTIONS IN THIS RELEASE:
- Quick Connect: Allow Users to Call a Busy Carepoint
- Display Current Call Time in Device Details and Carepoint List if the Carepoint is in an Active Call
- Improved visual prompt for the required Full Name field on the Patient Join Video Call Invitation
- Enterprise: Ability to set Provider Note 2.0 Billing Code as a required field
- Bug fixes
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Quick Connect: Allow Users to Call a Busy Carepoint
On rare occasions, a Carepoint gets "stuck" on a call — with this added functionality, we are allowing users from Quick Connect to call a busy Carepoint and when that Carepoint is the only participant in the call, it will be disconnected and joined into a newly created new room.
NOTE: When the Carepoint is in a call with *multiple* participants, it will not be disconnected and the new invite will be ignored as it currently happens in Quick Connect to avoid a disruption of an ongoing call.
Display Current Call Time in Device Details and Carepoint List if the Carepoint is in an Active Call
When a Carepoint is on a call, we will now display the Current Call Time field indicating how long the call has been active in the Carepoint List and Carepoint Details Page of Fleet Enterprise.
Improved visual prompt for the required Full Name field on the Patient Join Video Call Invitation
A red warning text has been added above the Full Name field to visually prompt users to fill in the required field in order to join the call:
“The Full Name information is required to proceed and Join Video Call”
Enterprise: Ability to set Provider Note 2.0 Billing Code as a required field
Billing Codes have the ability to be set as a required field within Provider Notes. The requirement setting is workflow specific and users can select the HCPCS/ICD10 codes required checkbox from:
Enterprise Management > Workflow configuration > Workflow Name > Case Forms > Provider Notes 2.0
We have addressed a number of bugs, including but not limited to:
C760: Resolved an issue that caused Far End Camera Control (FECC) from Amwell Hospital to not work when the C760 is running CE10 Cisco codec firmware.
Resolved Device Count on UI showing greater than Device Count on Device Information Tab in the Fleet Metrics Extract
Corrected the Provider's Camera and Self-view default OFF setting to ON
Fixed Active and Invite Participant list disappearing on Safari browser when SIP (Call Participants) are invited and active in the call
Addressed issue where new forms added in Enterprise but marked as disabled (IsActive is checked) still appear and is marked as active upon Submit
Ensured that Maintenance status is correctly displayed with Callback device on Case Detail page